Our Team and Workflow
ICON consists of several departments
We promote the universality of knowledge and do not divide the staff into departments (tax, legal, etc.). Thus, senior lawyers have equally strong expertise, which gives us competitive advantages: a lawyer sees the “big picture”, and the management acquires a flexible and universal team.
Leads & Project Managers
Help sustain smooth communication between clients and lawyers. Objective - to know the needs of each client, the capabilities of the legal team and the status of each task.
Company officers are responsible for the final quality control, participate in complex negotiations, visit clients (if necessary),coordinate activities of the departments, and most importantly, introduce innovative legal tech, sales and marketing products.
In addition to brand promotion, the marketing department also engages in certain legal research as experts, when it comes not only to legal facts, but, for example, to adjusting a client’s business model. Marketing consultants participate in negotiations with partners as well.
Department does not only handle the development of Icon.Partners, but is involved in the development of the client’s business as well. A business development manager is a networker who deals with entrepreneurs on a daily basis and because of that owns a huge store of knowledge, as he sees their businesses from the inside. Constant exchange of best practices and a number of enthusiasts within the team allowed us to offer “Biz Dev” as a separate line of services for our regular clients.
Pacta sunt servanda ("Agreements must be kept").
There is no obstacles for a person that goes ahead to its success.
Creativity without strategy is called art. Creativity with strategy is called advertising.
There are 3 reactions on the result of the designer’s work — Yes, No and HOLY MOLY! "Holy moly!" — is something to strive for.
The world is more likely to be saved by graphic design rather than rock and roll.
Our job is to take care of the customer so well that it constantly comes back to us.
The most difficult thing is to get started, everything else depends only on perseverance.
When it seems that the goal is unattainable, do not change the goal — change the plan of action.
A satisfied customer is the best business strategy.
In legal matters, do not turn to common sense, but to lawyers.
At the start of our cooperation, the client gets access to the personal account, where they are able to monitor the status of the tasks, deliverables, and the calendar alerting about the important events such as audits, submissions of reports, review of contracts, etc.
- All tasks are managed in Trello with notifications sent to the client’s email.
- PM assigned to each project ensures efficient communication.
- Scrum meetings may be held with or without the participation of the client.
- Monthly reports (timesheets) for the client are prepared by the PM.
- Time Tracking of lawyers’ time.
- Communication via messengers.
We use the following tools to store invoices and reports:
- FreshBooks or similar apps.
- Reporting formats - IFRS (International Financial Reporting Standards), XBRL (eXtensible Business Reporting Language).